Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as name, email, phone number, and project files when you register or place an order. We also collect usage data automatically through cookies and analytics.

2. How We Use Your Information

We use your information to: process orders and payments, communicate about your projects, send notifications, improve our services, and comply with legal obligations.

3. File Security & Confidentiality

All uploaded files are stored securely and are only accessible to your assigned team. We do not share your content with third parties. NDAs are available on request.

4. Payment Security

All payment processing is handled by certified payment gateways (Razorpay, Stripe). We do not store your card details on our servers.

5. Cookies

We use essential cookies for session management and optional analytics cookies to improve our service. You can disable non-essential cookies in your browser settings.

6. Data Retention

We retain your data for as long as your account is active. Project files are retained for 90 days after project completion. You may request deletion at any time.

7. Contact

For privacy inquiries, contact us at hello@srivisual.com